Getting started
Host requirements, listing your first car, documents, and getting approved.
Show all 8 articlesHow can we help?
Search the Help Center, or choose Guests or Hosts below to browse by topic.
Featured articles
- How hosting on Seifly works
- Host and vehicle requirements
- Listing your car
- Choosing an earnings plan
- Instant Book
- Accepting or declining a trip request
- Check-in and check-out inspections
- Guest approval of your inspection report
- How payouts work
- Host cancellation fees and penalties
- Reporting damage to your car
- Cash trips and your host wallet
Browse help for hosts
Pricing and earnings plans
Set your daily rate, discounts, and delivery fees, and choose an earnings plan.
Show all 7 articlesManaging your listing
Edit details and photos, control your calendar, and set pickup and return hours.
Show all 7 articlesTrips and guests
Accept requests, hand over the car, run check-in and check-out, and message guests.
Show all 9 articlesGetting paid
Payouts through Stripe, the Earnings page, deductions, and extra charges to guests.
Show all 10 articlesCanceling and no-shows
Host cancellation fees, guest no-shows, travel delays, and protecting your ranking.
Show all 4 articlesDamage and claims
How to document and report damage, file a claim, and what is excluded.
Show all 10 articlesVehicle requirements and safety
Eligibility, maintenance, recalls, insurance, and keeping guests safe.
Show all 9 articlesConnected vehicles and tolls
Remote lock and unlock, Tesla accounts, toll accounts, and vehicle data.
Show all 5 articlesCo-hosts, taxes and account
Invite co-hosts, find your tax forms, and manage your host account.
Show all 8 articlesPolicies and legal
The full wording behind the articles above.
Still need help?
For a problem on a trip, open the trip and use Trip support so the team sees the details and your photos. You can also message your host or guest from the trip page. You can also ask the Help assistant, or email us.
If anyone is in danger or hurt, call your local emergency number first.