Using your Claims page
See every claim, its status, and the messages on it.
Updated October 10, 2026
Open Claims under Vehicles. Each claim shows its status and has a message thread with the Seifly team.
- Statuses are Open, Investigating, Resolved, Dismissed, and Closed.
- Reply quickly if the team asks for photos or details. Delays can slow your claim.
- Keep your messages factual.
To start a claim, see Filing and tracking a claim.
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Still need help?
For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.
If anyone is in danger or hurt, call your local emergency number first.