Seifly Rentals

I cannot sign in

Steps to try when you cannot get into your account.

Updated October 10, 2026

  1. Make sure you are using the same phone number or email you signed up with.
  2. Request a fresh code and enter it right away. See I did not receive my verification code.
  3. Refresh the page, or try a different browser or a private window.
  4. Enable cookies. Without them you cannot stay signed in. See Cookies.
  5. If you changed your phone number, you may need to contact support so we can confirm it is you.
  6. Check you are on rental.seifly.app for booking and host.seifly.app for hosting. They are separate sites.

Still stuck? Email support@seifly.app with the email or phone number on the account. Do not send your code or password.

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Still need help?

For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.

If anyone is in danger or hurt, call your local emergency number first.