Biometric data and your privacy
What face data we process during verification, why, and for how long.
Updated October 10, 2026
When you take a selfie and scan your license, we or our verification provider may compare your face with the photo on your license and check you are a real person present at that moment.
- It is used only to verify identity and license, prevent fraud, and meet legal obligations.
- We seek your consent where the law requires it.
- We do not sell, lease, or trade biometric data.
- It is kept only as long as needed, and not longer than three years after your last interaction, unless the law requires longer.
The full wording is in our biometric data privacy policy. To ask about or delete your data, email support@seifly.app.
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For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.
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