Lost or left-behind belongings
What to do if you left something in the car, and who is responsible.
Updated October 10, 2026
Message your host as soon as you realize something is missing. They can check the car and arrange a time to return it.
Seifly and hosts are not responsible for belongings left in a car, or taken from or damaged in it during a trip. Take everything with you when you return the car and check the seats, door pockets, trunk, and glovebox.
If an item is missing from a car you picked up, such as an add-on that was listed, report it right away through Trip support, with your check-in photos.
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Still need help?
For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.
If anyone is in danger or hurt, call your local emergency number first.