Seifly Rentals

Canceling a trip

How to cancel, and how the free-cancellation window works.

Updated October 10, 2026

How to cancel

  1. Go to My trips and open the trip.
  2. If you can, message your host first so they know.
  3. Select Cancel trip and confirm. A cancellation takes effect as soon as you confirm it.

Free cancellation

  • You can cancel for free up to 24 hours before the trip starts.
  • If you book a trip that starts in less than 24 hours, you have 60 minutes after booking to cancel for free.
  • Trips booked as non-refundable have a 24-hour grace period right after booking. After that no refund applies. See Non-refundable trips.

Cancel after the free period

If you cancel later, you receive a partial refund. The amount depends on how long your trip is. See Cancellation refund amounts.

Before the host accepts

If your request is still waiting for the host, cancel it from the trip page. The authorization on your card is released and you are not charged.

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Still need help?

For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.

If anyone is in danger or hurt, call your local emergency number first.