Offering app-based access to guests
Let guests lock and unlock a connected car from their trip page.
Updated October 10, 2026
If your car is connected to Seifly, the trip page can show the guest an “App-based access for this trip” section with lock and unlock controls. Connect the car first. See Connecting a Tesla.
- If you offer remote or keyless access, you must follow Seifly’s requirements for it.
- Tell guests in the listing that the car is connected.
- Still complete the check-in photos and verify the guest’s license.
- If a command fails because the car is out of signal, have a backup way to get the guest in, such as a hidden key or a call.
- Don’t use remote controls or location to follow a guest or to lock them out. They are for running the trip.
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Still need help?
For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.
If anyone is in danger or hurt, call your local emergency number first.