Updating your profile and photo
Keep your name, photo, and contact details current.
Updated October 10, 2026
Open Account to edit your profile. Add a clear photo of your face, since hosts compare the photo with the person who arrives to pick up the car.
Name changes
Your name must match the name on your driver’s license. If you have a legal name change, update your license first and then contact support so we can re-verify you.
Keep things accurate
Everything you give Seifly must be accurate, current, and complete. Out-of-date information can delay a trip or void protection.
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Still need help?
For a problem on a specific trip, open the trip from your trips page and use Trip support, so the team sees the details and your photos. For anything else, ask the Help assistant or contact us.
If anyone is in danger or hurt, call your local emergency number first.